Yes — in most cases, Numgo numbers can receive OTP (one-time password) codes without any issues. The majority of platforms accept our numbers successfully.

If an OTP does not arrive, please first contact the support team of the service you are trying to verify — they can often resolve the issue on their side. If the problem persists, you can then reach out to Numgo support and we’ll help you find the best number for your needs.

We also maintain a Platforms Page where we guarantee OTP delivery for the services listed there. If you need verification for a platform that isn’t on the list, just reach out to our support team — we’ll quickly check availability and assist you further.

You can pay for purchases by credit card, PayPal, Apple Pay, Google Pay, Alipay, or cryptocurrency.

Yes, you can buy just one number for worldwide calling. It functions like a regular phone number. You can make and receive calls from anywhere unless otherwise specified when purchasing the number.

Your virtual number is valid for 1 to 12 months, depending on the period you purchase. If auto-renewal is enabled and your balance is sufficient, it renews each month. Keep enough funds in your account to continue using your number.

For virtual numbers in most countries, no documents are required to purchase a number or receive incoming SMS and calls. If verification is required for a specific country or number, this will be clearly indicated on the purchase page before you complete your order. Outgoing calls may require identity verification to comply with local regulations. In rare cases, we may also request verification for specific numbers if required by local telecom providers or regulatory authorities.

Incoming and outgoing SMS and calls generally incur usage charges. Calls are charged per minute and SMS per message. You can find the rates on the order page or in your account.

Yes! You can enable Voicemail (Auto Responder) in your number's settings. When turned on, all incoming calls will be automatically answered and recorded in the background — you won't see or hear the call at all.

You can also configure your own voicemail message for callers to hear.

You can listen to all recordings directly on the Calls screen for that number.

Important: If global mute for incoming calls is enabled on your account, the call will not be recorded.

Yes. Call forwarding is available for virtual numbers that support voice calls. Open your number’s settings, select Call forwarding, and enter the destination number in international format. You can remove forwarding at any time in your number’s settings.